Front Office Team
CFO and Co-Owner of TOTS
Location: Dacula
Education: Bachelor of Science
About Me:I live in Braselton with my wife and two little dogs. I love all sports and frequently play competitive golf.
Fun facts/Hobbies: I have a single digit gold handicap, enjoy fishing and riding motorcycles.
What do you love about TOTS: It is an honor being around therapists who do such important work improving the lives of so many challenged children.
Email: Bryan@tenderones.com
Director of Patient Services
Location: Dacula
Education: Georgia State University, BS in Psychology
About Me: I live in Dacula with my two daughters (one of which works with me at TOTS as a therapy aide) and two dogs. I also have a son who attends college at The University of Lynchburg in VA.
Fun facts/Hobbies: I enjoy playing tennis and spending time with friends and family.
What do you love about TOTS: I love working at TOTS and being part of an innovative team whose purpose is to provide elite care for our amazing families.
Email: Kate@tenderones.com
Intensive Therapy Coordinator, Senior Patient Care Coordinator
Location: Dacula
About Me: I live in Auburn, GA with my husband, 2 children and our 3 Goldendoodles. I enjoy trips to the beach, decorating, spending time with friends and cheering on the Georgia Bulldogs.
Fun facts/Hobbies: I enjoy reading, planting plants and flowers, cooking Sunday family dinners. I married my high school sweetheart. My favorite food is Mexican.
What do you love about TOTS: I love the patients and their families! It brings me joy to share my story and my experiences with our families that are going through this journey. I'm proud to be a part of Tender Ones, we're a family and love what we do!
Email: Melanie@tenderones.com
Office Manager for Brookhaven
Location: Brookhaven
Education: Mars Hill University
About Me: I live in Dacula with my husband, love traveling to visit family, and sunrises at the beach.
Fun facts/Hobbies: I enjoy growing flowers and herbs each summer. I’ve run three marathons. Chocolate chip cookies are my favorite treat.
What do you love about TOTS: My favorite part of working at TOTS is getting to know the patients and their families.
Email: MichelleM@tenderones.com
Referral Coordinator
Location: Gainesville
Education: BA International Affairs, University of Georgia 2019
About Me: I live in Flowery Branch and love spending time on the lake
Fun facts/Hobbies: I am a golfer and I love pizza.
What do you love about TOTS: TOTS has become a second home for me, everyone is so supportive and I’ve come a long way in developing my talents here, and it makes my day to see our therapy dog, Missy.
Email: Nicholas@tenderones.com
Patient Care Coordinator
Location: Dacula
Education: Georgia Gwinnett College
About Me: Miami born but have been living in Georgia since 2005. On my free time I enjoy relaxing and discovering new foods to try.
Fun facts/Hobbies: I enjoy exploring different cultures through food. Moments of simplicity is my go to. I enjoy eating all kinds of food but my go to is always a salad! 🙂
What do you love about TOTS: I love that we treat each other as family. Another part of my job at TOTS that I truly love and appreciate doing is helping family’s with language barriers, to be heard and understood from Spanish to English. It brings me joy to see our Tender Ones getting the service that they need.
Email: Jennifer@tenderones.com
Patient Care Coordinator
Location: Dacula
Education: BSW from Fort Valley State University
About Me: I live in Hall County. I love spending time with my daughter and keeping a smile on her face.
Fun facts/Hobbies: I love the gym and reading. My favorite food is spaghetti.
What do you love about TOTS: I love how much TOTS has grown and I adore each and every family. Some motivate me, some keep me going, some even show me why I chose to have the best job on earth.
Email: Alzanekia@tenderones.com
Patient Care Coordinator
Location: Gainesville
About Me: I was born in Colombia and moved to the United States 22 years ago. While in Colombia, I graduated as a System Technologist and was then certified in Microsoft when I came to the U.S. I have worked in the medical field of almost 17 years. I am bilingual, with Spanish as my first language, and have been able to offer that skill through my work.
Fun facts/Hobbies: I am the mother of three children. I enjoy spending time with my family, being outside, and love dancing and exercising.
Email: Francy@tenderones.com
Billing Coordinator
Location: Dacula
Education: BS degree in Business Administration from Ramapo College of NJ
About Me: I live in Lawrenceville with my daughter, son in law and their 4 children. I am the grandmother of seven. I love decorating, refurbishing furniture, crafting, cooking and spending time with the grands.
Fun facts/Hobbies: I love to cook, volunteering in the community and movie/game night with the family.
What do you love about TOTS: I enjoy working at TOTS! The administrators are wonderful and the staff is very friendly.
Email: Selena@tenderones.com
Billing Specialist
Location: Dacula
Education: University of Alabama
About Me: I live in Buckhead with my mini dachshund, love being outside and spending time with friends.
Fun facts/Hobbies: I like shopping and going on the lake. I’ve lived in four different states, and I love any type of pasta!
What do you love about TOTS: The smiling faces!
Email: SarahT@tenderones.com
Billing Specialist
Location: Dacula
Education: Point University, BS in Psychology
About Me: I live in Barrow County with my husband, 2 children, dog, and cat. I’m bilingual and enjoy learning about new cultures and languages.
Fun facts/Hobbies: I used to work in the ABA field for over six years. I love to hand embroider, try new food/drink spots, play badminton, and spend time with my family.
What do you love about TOTS: I love working at TOTS because I get to be a part of an organization that makes a difference in children’s lives! The staff is extremely friendly, family-oriented, and professional. I’m proud to be part of the TOTS family!
Email: Maila@tenderones.com
Patient Care Coordinator
Location: Brookhaven
About Me: I live in Marietta but I am originally from New Jersey. I enjoy cooking, fitness and reading.
Fun facts/Hobbies: I enjoy good reality TV. I am a BIG Eagles fan (Go Birds)! I love good authentic tacos.
What do you love about TOTS: I love the interactions with all the kids and the people I work with!
Email: Andrea@tenderones.com
Patient Care Coordinator
Location: Dacula
Education: Bachelor of Science in Business Management from Berkeley College
About Me: I live in the Dacula my husband and daughter; I enjoy spending time with my family.
Fun facts/Hobbies: I enjoy traveling, cooking, and love a nice fruit salad.
What do you love about TOTS: I love working at TOTS and being a part of a wonderful community.
Email: Mickey@tenderones.com
Patient Care Coordinator
Location: Gainesville
Education: Medical Assistant, Eastern College of Health Vocations
About Me: I live in Hall County with my husband, my two lovely kids and my dog name Buddy. Love spending time with my family and exploring new places.
Fun facts/Hobbies: I am from Honduras, raised in New Orleans and moved to Georgia in 2022. I enjoy going to new places especially water falls or any nature!
What do you love about TOTS: I love that TOTS is about making a difference and treating all patients with love and care. What I love the most is seeing or hearing about the progress of each kiddo. I am proud to be part of TOTS.
Email: Bessy@tenderones.com
Patient Care Coordinator
Location: Dacula
About Me: I live in Bethlehem and love all types of animals! I love to read, paint, and spend time with friends and family.
Fun facts/Hobbies: I love to travel and experience new activities! My favorite food is lasagna.
What do you love about TOTS: I love meeting all of you and seeing all the kiddos' smiling faces!
Email: Aliya@tenderones.com
Billing Specialist
Location: Dacula
Education: Bachelor’s Degree in Accounting – Javeriana University, Colombia
About Me: I live in Gwinnett County with my husband and 3 children, I am bilingual and enjoy spending time with my family.
Fun facts/Hobbies: I love Colombian coffee, spending time outdoors, and travelling to explore new places and cultures.
Email: Lina@tenderones.com
Patient Care Coordinator
Location: Gainesville
About Me: I am originally from South Florida, recently moved to Georgia. I love the water, the beach is my happy place.
Fun facts/Hobbies: I love to travel, seeking out enriching experiences and pursuing new adventures.
What do you love about TOTS: It is the fact that everyone is like family here and they all work together to ensure the best care possible is provided for each and every child.
Email: Wendy@tenderones.com
Social Media Coordinator
Location: Dacula
About Me: I have two dogs named Sophie and Luna. I love Atlanta Braves baseball.
Fun facts/Hobbies: I love watching sports. I was once a client at TOTS and one of the first. My favorite food is a brownie with vanilla ice cream.
What do you love about TOTS: I love the family-like atmosphere that hasn’t changed as the company has boomed in popularity. There is always a respect for one another with the care of our patients at the core.
Email: Brandon@tenderones.com
Clinic Aide
Location: Dacula
Education: Attending Georgia College & State University
About Me: I live in Dacula with my mom, sister and two dogs. I major in psychology.
Fun facts/Hobbies: I love exercise and going on walks at the park. I love working with children. I have two Great Pyrenees dogs.
What do you love about TOTS: I love how friendly everyone is here and seeing all the children everyday.
Email: Emily@tenderones.com
Clinic Aide
Location: Dacula
Education: Currently at Lanier Tech College
About Me: I graduated high school in 2021 and danced in studio for 11 years. I love kids and serving others.
Fun facts/Hobbies: I love to crochet. Cooking for others is the way to my heart. My favorite drink is Pepsi and snack is Sun Chips cheddar flavor.
What do you love about TOTS: Everyone is so nice and the kids are amazing. I love that TOTS focuses on what the kids can do and celebrates it.
Email: BrookLee@tenderones.com
Clinic Aide
Location: Dacula
Education: I am finishing up my undergraduate in Exercise Science.
About Me: I love spending time with my family or friends, reading or catching up on any new tv shows and movies.
Fun facts/Hobbies: I enjoy doing word searches. My favorite genre of books is suspense. Milkshakes are my favorite treat.
What do you love about TOTS: I love how everybody is genuine and kind. Seeing the kids laughing and smiling is the best part of my day.
Email: Alexandria@tenderones.com
Clinic Aide
Location: Brookhaven
Education: Georgia College & State University - Chemistry Major, Pre-PA Track
Certifications: CPR
About Me: I am from Atlanta and love being active, spending time with friends, and being in the sun!
What do you love about TOTS: I love how kind everyone in the office is!
Email: lucy@tenderones.com
Clinic Aide
Location: Dacula
Education: Florida State University - Psychology major
About Me: I love spending time with family, friends and taking walks with my dog.
Fun Facts/Hobbies: I rode horses for eight years. I have an adorable goldendoodle named George. Brown cow is my favorite ice cream.
What do you love about TOTS: Everyone here is so friendly and welcoming!
Therapy Dog
Location: Dacula
Missy was adopted from Fischer Farms in September of 2015 by Noreen and Bryan Zulaica. Missy is an integral part of the staff with duties including greeting patients and family members at the desk, motivation/reward for patients, guard dog and helps our patients overcome obstacles. Missy loves snuggling next to patients, belly rubs, long walks around the building and chasing tennis balls.